Shipping policy
Last updated: November 12, 2026
Where we ship
We currently ship to addresses in the United States only, and don't ship internationally yet.
Processing time
We ship orders within 30 days of the order date. When your order ships, we'll email you a tracking number.
If we can't ship your order within 30 days, we'll email you before then with a new shipping date, and you can cancel for a full refund. You can also cancel for a full refund at any time before your order ships.
Shipping options and rates
| Method | Delivery time once shipped | Cost |
|---|---|---|
| Standard | 3–5 business days | $8.00, or free on orders of $50 or more |
Checkout shows the options available for your address and applies free Standard shipping automatically once your order reaches $50.
Tracking
When your order ships, we'll email you a tracking number.
Delivery times
Delivery times are estimates that start when your order ships. Weather, holidays and carrier delays can make delivery take longer. Once a package is with the carrier, the delivery date is in their hands, but if it's running late we'll help you follow up with them.
Address changes and problems
Please check your shipping address at checkout. If you spot a mistake, email us right away; we can change the address until the order ships. If a package comes back to us because the address was wrong or incomplete, we'll contact you to send it again, and you pay the shipping for the second delivery.
Lost, stolen or damaged packages
- Marked delivered but not received: check around your delivery spot and with neighbors, then email us within 7 days of the delivery date.
- Not arrived: if your package hasn't arrived 7 business days after its expected delivery date, email us with your order number.
- Arrived damaged: see our Refund Policy.
We'll work with the carrier. If they confirm your package was lost or damaged in transit, we'll send a replacement or refund your order.
Questions
MVP Nootropics Inc.
16420 Kittridge St, Van Nuys, CA 91406, United States
Phone: +1 747 273 6994
Email: mvpnootropics@gmail.com